Privacy Policy

IP Shells VPN Ltd built the IP Shells VPN app ("IP Shells VPN") as Free apps. This SERVICE is provided by IP Shells VPN at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service, which is accessible at IP Shells VPN unless otherwise defined in this Privacy Policy.

Information Collection and Use

IP Shells VPN does not maintain any log of user activities such as user browsing history, call history/statistics and any of the specified details is untraceable.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to IP address, phone WIFI MAC address and IMEI number. The information that we request will be retained by us and used as described in this privacy policy.

The app does not use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

    Log Data

    We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

    Cookies

    Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

    This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

    Service Providers

    We may employ third-party companies and individuals due to the following reasons:

    • To facilitate our Service;
    • To provide the Service on our behalf;
    • To perform Service-related services; or
    • To assist us in analyzing how our Service is used.

    We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

    Security

    We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

    Links to Other Sites

    This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

    Children’s Privacy

    These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

    Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at IP Shells VPN, Laki tn 30, Mustamäe Linnaosa Tallin, Harju Makkond, 12915, Estonia ([email protected]).

    Welcome to IP Shells VPN!

    IP Shells VPN values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.

    By using the IP Shells VPN services, you are accepting the practices described in this Privacy Policy. Your use of the services is also subject to our Terms and Conditions.

    This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the Data Protection Act 2018 (UK regulation) and the GDPR (General Data Protection Regulation - European regulation)

    GENERAL INFORMATION

    The personal data of the users that are collected and processed through the website:

    https://ipshells.com

    Will be under responsibility and in charge of:

    IP Shells VPN

    [email protected]

    TYPES OF INFORMATION GATHERED

    The information we learn from customers helps personalize and continually improve your experience at IP Shells VPN. Here are the types of information we gather:

    Information You Give Us. You provide information when you search, read and watch the content, purchase a subscription or communicate with us. As a result of those actions, you might supply us with the following information:

    • First and last name
    • Email address
    • Phone number (includes WhatsApp)
    • Payment information
    • IP address
    • Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.

    IP Shells VPN will not collect any personally identifiable information about you, unless you provide it.

    Payment information: Your credit card information or payment information, will be processed by Stripe and PayPal (payment platforms), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the subscriptions. IP Shells VPN reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the subscriptions.

    Please consult Stripe Privacy Policy here:

    Stripe Privacy Policy

    GOOGLE Analytics: We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

    Please consult Google's privacy policy here:

    Google Anaalytics Policy

    Automatic Information: Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses IP Shells VPN or third-party content served by or on behalf of IP Shells VPN on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.

    HOW LONG WE KEEP YOUR DATA

    Personal data will be kept for the time necessary for the provision of the services or as long as the user does not close his account or withdraw his consent. The user's personal data will be deleted from our database immediately the user's account is closed or his consent withdrawn.

    HOW WE USE YOUR INFORMATION.

    In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services and to develop new services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
    • Identify you as a user in our system.
    • Users registration.
    • Provide the services (VPN platform).
    • Provide the subscriptions.
    • Process payments.
    • Process refunds.
    • Improve our services, website, and how we operate our business.
    • Understand and enhance your experience using our website and services.
    • Send emails through bulk email delivery platforms such as MailChimp and Klaviyo.
    • Communicate with you through our support team.
    • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
    • Communicate with you about upcoming events and news about products and services offered by IP Shells VPN.
    • Marketing purposes of IP Shells VPN.
    • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
    • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

    HOW DO YOU GET MY CONSENT?

    By registering, using the services and providing us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the contact page.

    SOCIAL NETWORKS

    On our website you will find links and functions linked to different social networks, in which you can share your information. It is advisable to consult the privacy policy and data protection of each social network used on our website.

    Facebook: https://www.facebook.com/privacy/explanation
    Instagram: http://instagram.com/about/legal/privacy/
    Twitter: https://twitter.com/privacy

    HOW WE SHARE INFORMATION

    Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

    Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include process payments (Paypal, Stripe), sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

    Business Transfers: In the event that IP Shells VPN creates, merges with, or is acquired by another entity, your information will most likely be transferred. IP Shells VPN will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

    Protection of IP Shells VPN and others: We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of IP Shells VPN, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

    With Your Consent: Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

    Anonymous Information: IP Shells VPN uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform and website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

    Email Address: The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

    PROTECTING YOUR INFORMATION

    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

    IP Shells VPN follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once IP Shells VPN receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while IP Shells VPN strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

    YOUR RIGHTS

    You have the following rights in relation to your personal data provided to IP Shells VPN:
    • Access your personal data.
    • Request the correction of inaccurate data.
    • Request its deletion.
    • Request limitation of the processing of your data.
    • Oppose the treatment of your data.
    • Request your portability.
    • Not be subject to automated individual decisions.

    The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request.

    Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement. If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.

    EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

    If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

    We describe these rights below:

    • Access and Porting: You can access your information at any time.
    • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
    • Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
    • Revoke consent: Where you have previously provided your consent, such as to permit us to process data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
    • Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

    Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.
    You can see more about these rights at:

    https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

    CHILDREN’S ONLINE PRIVACY PROTECTION

    We are in compliance with the requirements of the Data Protection Act 2018 (UK regulation) and the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 18 years old or older.

    EDITING AND DELETING INFORMATION

    If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.
    To opt-out of IP Shells VPN email, follow the instructions included in the email. Your request should be processed within 48 hours.

    SUPPLIERS AND OTHER THIRD PARTIES

    Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information IP Shells VPN collects from you. If you disclose your information to others, whether other users or suppliers on IP Shells VPN, different rules may apply to their use or disclosure of the information you disclose to them. IP Shells VPN does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
    IP Shells VPN is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the IP Shells VPN site. IP Shells VPN encourages you to ask questions before you disclose your personal information to others.

    CHANGES TO THIS PRIVACY POLICY

    IP Shells VPN will post modifications by date to this Privacy Policy to inform you of any changes. IP Shells VPN reserves the right to modify this Privacy Policy at any time, please review it frequently.

    ENFORCEMENT

    IP Shells VPN regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or IP Shells VPN treatment of personal information by contacting us.

    When we receive formal written complaints, it is IP Shells VPN policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between IP Shells VPN and an individual.

    CONTACT US

    If you have questions or concerns about these Privacy Policy and the handling and security of your data on this website, please contact us throw our contact form or contact at:

    [email protected]