This policy describes how the refunds are made through: IP Shells VPN
Subscriptions will be available and activated once payment has been made. If you have problems with the purchase of the subscription, contact us through the contact information.
We stand behind our services and your satisfaction with them is important to us, so we make refunds if the user is not satisfied with our subscriptions. You can cancel your subscription with a full refund within 30 days of your initial purchase ("Money Back Guarantee").
Refund requests made after 30 days are handled on a case-by-case basis and issued at our sole discretion. If you wish to request a refund, please contact us via the contact form or via our contact information. We will evaluate your case.
Once your refund request has been received and accepted, your refund will be issued and you will receive a return confirmation email. Your refund will be completed via the original payment method.